Terms of Service

These terms cover your use of vossware.org, operated by VossWare, including browsing our services, requesting a proposal, and following our booking or contact links. Please read them before using the website. Client projects are governed by a separate signed agreement.

The website

The website describes our services, approach, and indicative pricing. It is information, not an binding offer to deliver a particular project. Descriptions, pricing ranges, and timelines may change as services change. Examples of past work describe individual engagements and do not guarantee the same results for another project.

Services and engagements

We provide product discovery, MVP development, product development, and SaaS development services. No engagement exists until we and the client sign a proposal or agreement. That document defines the scope, deliverables, schedule, price, payment terms, and ownership of the work. Arrangements for confidentiality, support, changes to scope, and ending an engagement belong in that agreement.

Prices shown on this website are indicative and stated in US dollars. Every engagement is quoted against an agreed scope. Published starting prices, ranges, and typical timelines are planning guidance; the final proposal reflects the project's complexity, integrations, and delivery needs. The signed agreement takes precedence for that engagement. These website terms do not introduce deposits, cancellation fees, or refund conditions for client work.

Strategy calls and enquiries

The initial strategy call is free and carries no obligation to purchase services. It helps us understand your goals and discuss possible next steps. Sending an enquiry or attending a call does not reserve development capacity or start a paid engagement.

Booking links take you to a third-party scheduling service, whose own terms and privacy policy apply. Following a link alone does not confirm an appointment; complete the scheduling process and check the confirmation from the booking service. WhatsApp links similarly open an external service, where you choose whether to send a message.

Please provide accurate contact information and share only material you are authorised to share. For an initial enquiry, a general description of your project is enough. Avoid sending passwords, access credentials, or sensitive personal information. If your project requires a confidentiality agreement, arrange it with us before sharing confidential material.

Acceptable use

You agree not to:

• Attempt to gain unauthorised access to the website, its servers, or its data.
• Send malicious code, spam, or deceptive enquiries through our contact channels.
• Interfere with the availability of the website, including through automated traffic that degrades it.
• Republish substantial parts of the website without permission, except where the law permits it.
• Use the website to break the law or infringe the rights of others.

Intellectual property

The content of this website, including its text, layout, and graphics, belongs to VossWare or its respective owners. You may read it, share links, and quote brief excerpts with attribution. You may not present it as your own work or imply our endorsement without permission. Any separately stated licence and any rights granted by applicable law still apply.

Ownership of software and other deliverables created for a client is set out in that client's agreement, not in these terms.

Third-party links

The website links to external services such as our scheduling provider, WhatsApp, and GitHub. We do not control those services, their availability, or their content. Check their terms and privacy policies before using them. A link does not grant you rights to an external service or its content.

No warranty

The website is provided as is. We aim to keep it accurate and available, but we do not warrant that it will be uninterrupted, error free, or that the information on it is complete or current. Nothing on the public website is tailored to your project's requirements. Confirm scope, technical decisions, and delivery commitments with us in writing before relying on them for a project.

Limitation of liability

To the extent the law allows, VossWare is not liable for indirect or consequential loss arising from use of this website, or for loss of profits, revenue, or data. Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. These terms do not take away mandatory consumer rights. Liability for client work is addressed in the signed client agreement, subject to applicable law.

Privacy

Our handling of personal information is described in the Privacy Policy, including our session cookie, website analytics, and records of booking and contact-link clicks. These terms do not replace any consent required by applicable privacy law.

Governing law

These terms are governed by the laws of the jurisdiction in which VossWare is established, and the courts of that jurisdiction may hear disputes about them. This does not override mandatory protections under applicable law or any right you have to bring a claim in another court. The governing law and dispute arrangements for a client engagement are set out in its signed agreement.

Changes

We may update these terms as the website changes. The date at the top shows the current version. Changes apply to future use of the website and do not amend an existing signed client agreement.

Contact

Questions about these terms can be sent to hello@vossware.org.